Test Fixture Service Contracts

We offer In-circuit test fixture hardware service and support contracts to our customers

to ensure your fixtures are always performing at their peak. Click now to learn more.

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Service Contracts

Forwessun offers tailored fixture service contracts designed to keep your In-Circuit Test (ICT) fixtures running smoothly and avoid any potential downtime in your production. Our global service contracts provide peace of mind with comprehensive coverage and support, ensuring your fixture remains in top condition.

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Fixture Health Check Service

Forwessun can provide a fixture health check service. Our experienced team will perform an on-site evaluation, taking the full inventory of all fixtures on the shop floor.

We will provide your engineers with a full fixture list that includes a grading/score system, any refurbishments required and preventative maintenance we think may be urgent.

Non-Forwessun fixtures will be included in this evaluation and covered under the service contract (Work on non-Forwessun fixtures may require the development of non-standard parts. These will be costed accordingly)

Service Contracts - What's Covered?

Enhanced Support

If you have any questions, queries or need support, our team is available Monday to Friday from 8 am to 5 pm GMT for quick and reliable assistance. Contact +44 (0)151 220 5558.

On-Site Engineering Assistance

If any site intervention is needed, our on-site support engineers can be dispatched within 24 hours to address issues directly, ensuring your test fixture is back up and running.

Fixture Maintenance

As part of the service contract, Forwessun will cover the replacement and refurbishment of the consumable parts of the test fixture. Please see the list below for a full breakdown.

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Bespoke Service Packages

We understand that every customer has unique test requirements. That’s why we offer bespoke service packages tailored to your specific requirements. Get in touch with us to discuss your Automated Test Equipment (A.T.E) needs and receive a personalised quote.

Looking For A Quote, Engineer Support, Or Want To Learn More? Get In Touch!

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